Right of revocation

You have the right to cancel your order within 14 days of receipt revoke without giving reasons.

The withdrawal period expires 14 days from the day you, or a third party designated by you (not the carrier), took physical possession of the product.

To exercise the right of withdrawal, you must send us within this period notify us of your decision to withdraw from the agreement. This can only be done via:

E-mail: [email protected]
By mail

You can use the legal model withdrawal form for this, but this is not required.

To meet the withdrawal period, it is sufficient that you send your withdrawal request before the expiration of this period.

Consequences of revocation

When you revoke the agreement, you will receive Return all payments received from you, including original shipping costs.

The exception to this is any additional costs incurred because you have chosen a delivery other than the standard delivery offered by us.

Reimbursement will take place within 14 days after we receive your notice of withdrawal, but not until after we receive the products Whether you have demonstrated that the products were returned - whichever comes first.

We refund the amount through same currency that you used for the original transaction, unless you expressly agree to another payment method. For reimbursement purposes, no additional costs charged.

Return period after revocation

After reporting your withdrawal, you have another 14 days time to actually return the product to us.

Return costs

We offer no free returns to.

The cost of returning the product from your address to our return address is at its own expense. This cost is usually about €7.25 per package. For exact rates, consult the website of your chosen carrier.

Return conditions

The product should, if reasonably possible, in original condition and original packaging to be returned, including all supplied accessories.

If the product is damaged, shows signs of use, or the packaging has been opened beyond what is necessary to evaluate the product, a depreciation be passed on.

Handle the product carefully and ensure a proper packaging upon return shipment to prevent shipping damage.

Return address

Returns should be sent to:

Telescoop.nl
Sailmakers Street 33
8601 WT Sneek
Friesland
Netherlands

Please include a copy of your order confirmation or invoice with the package so we can process your return faster.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

Products created, customized or personalized just for you.
Products whose seals have been broken after delivery and cannot be returned for hygienic or health reasons.

Contact

For questions about returns or revocations, please contact us at:

[email protected]

We strive to make your message within 1 business day to answer.